Shipping Policy

Order Processing Timeline

At Caraway, we strive to process your orders promptly. Once your payment is confirmed, please allow 1–3 business days for order processing.

Processing may take longer during holidays, promotional sales, or periods of high order volume. Note that we do not process orders on weekends or public holidays.

Shipping Methods and Delivery Estimates

Shipping options and their estimated delivery times will be clearly shown at checkout based on your shipping address and the products selected.

Most packages are delivered within 5–15 business days after shipment. These timeframes vary by destination, shipping method chosen, carrier performance, and other external factors and are not guaranteed.

Shipping Costs

All shipping charges are calculated and presented during checkout before you complete your purchase. If qualifying, any ongoing promotional free shipping offers will be applied according to their terms.

Order Tracking

Once your order ships, you may receive tracking details via your order confirmation or a separate shipping notification.

Please allow additional time for tracking details to become active after shipment.

Providing Accurate Shipping Information

It is your responsibility to ensure shipping details are entered correctly when placing your order with Caraway.

If you notice an error, contact us immediately at apontekaplan@gmail.com. However, once your order is in processing or shipment, we cannot guarantee changes to shipping information.